Privacy Policy

Effective date: [DD Mon YYYY]

This Privacy Policy describes how Lodgezify ("we", "us") collects, uses, and shares information when you use our websites, apps, and services.

1. Information We Collect

Account & Business Info

Name, email, phone, business details, billing information

Transaction Data

Payment amounts, dates, settlement data, limited card details via PCI‑compliant processors

Device & Usage Data

IP, browser type, device IDs, logs, analytics events, cookies

Customer Data You Process

Guest names, contact details, stay details, receipts (as your data processor, where applicable)

2. How We Use Information

Provide, operate, and secure the Services

Process payments, invoices, refunds, and prevent fraud

Customer support and service communications

Improve and develop features, analytics, and training

Comply with legal obligations and enforce our Terms

3. Legal Bases (where applicable)

Contract Performance

To fulfill our service obligations

Legitimate Interests

Product improvement, fraud prevention

Consent

Marketing communications where required

Legal Obligation

Compliance with applicable laws

4. Cookies & Tracking

We use cookies and similar technologies for authentication, preferences, analytics, and marketing. You can manage preferences via your browser or our cookie banner.

5. Data Sharing

We share data with:

Payment processors and financial institutions

Service providers (hosting, analytics, communications)

Integration partners used by you

Authorities where legally required

In a merger, acquisition, or asset sale

We do not sell personal information.

6. International Transfers

Where data is transferred internationally, we use appropriate safeguards (e.g., Standard Contractual Clauses) as required by law.

7. Data Security

We use administrative, technical, and physical measures to protect data. No method is 100% secure.

8. Data Retention

We retain information for as long as needed for the purposes described and to comply with legal/financial recordkeeping.

9. Your Rights

Depending on your location, you may have rights to access, correct, delete, port, or restrict processing of your personal data, and to object or withdraw consent. To exercise rights: privacy@lodgezify.com.

10. Children

Our Services are not directed to children under 16. We do not knowingly collect their data.

11. Updates

We may update this Policy; the latest version will be posted with an updated date.

Privacy Questions?

We're committed to protecting your privacy

General Privacy Inquiries:

privacy@lodgezify.com

DPO (if applicable):

[Name/Contact]

© 2025 Lodgezify. All rights reserved.