Privacy Policy

Effective Date: 01 January 2026

This Privacy Policy explains how Lodgezify ("we", "us", "our") collects, uses, and protects your information when you use our apps, websites, and services.

Company Information

Lodgezify Technologies Pvt. Ltd.
Contact: customersupport@lodgezify.com

1. Information We Collect

Account & Business Info

Name, email, phone, business details, billing contact details

Transaction & Subscription Data

Subscription status, payment amounts, billing dates, invoices, processed via secure PCI-compliant payment partners

Device & Usage Data

IP address, browser type, device identifiers, session logs, analytics events, cookies

Customer Data You Process

Guest names, contact details, booking data, invoices and receipts (processed by us as your data processor where applicable)

2. How We Use Information

  • Provide, maintain, and secure the services
  • Process subscriptions, payments, refunds, and billing
  • Customer support and service communications
  • Improve product performance, analytics, and new features
  • Detect fraud, abuse, or security threats
  • Comply with legal and regulatory obligations

3. Data Sharing

  • • Payment processors and financial institutions
  • • Cloud hosting and infrastructure providers
  • • Analytics and communication service providers
  • • Integration partners selected by you
  • • Government authorities when legally required
  • • Business transfers (merger, acquisition, or asset sale)

We do NOT sell personal information.

4. Third-Party Services

Our services may integrate with third-party providers such as payment processors, analytics tools, cloud hosting, and communication tools. These providers process data according to their own privacy policies.

5. Cookies & Tracking

We use cookies and similar technologies for login sessions, preferences, analytics, and service improvement. You can control cookies via browser settings.

6. Data Storage & Security

We store data using secure cloud infrastructure and implement administrative, technical, and physical safeguards. No system is 100% secure.

7. International Transfers

Where data is transferred across countries, we use appropriate legal safeguards such as Standard Contractual Clauses.

8. Data Retention

We retain information only as long as necessary for business, contractual, and legal obligations.

9. Your Privacy Rights

Depending on your region, you may have rights to access, correct, delete, restrict, or transfer your personal data. Contact: customersupport@lodgezify.com

10. Children’s Privacy

Our services are not intended for children under 16 and we do not knowingly collect data from children.

11. Policy Updates

We may update this Privacy Policy periodically. The latest version will always be available in the app and website.

Contact Us

Email: customersupport@lodgezify.com

© 2026 Lodgezify. All rights reserved.